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Youtube videos display "An error occurred. Try again later"-message if cookies are enabled. Suggestions?

Posted

Since a couple of days, youtube videos stopped working - they'd display the "An error occurred. Try again later" message on Firefox, whereas on Opera they work just fine. I tried to totally clean the cache, and they started working again. Not sure why, but cleaning the cache also set the cookie button plug-in to refuse YouTube cookies, so YouTube kept asking me which language I'd wish to set as the default one; so I re-enabled cookies and set the default language, and as soon as I did this, videos stopped working again. I tried to re-install Firefox (over the previous installation, no way to uninstall it via the control panel), same thing. Videos are working as long as YouTube cookies are rejected. Suggestions?

URL of affected sites

http://www.youtube.com

Additional System Details

Installed Plug-ins

  • -getplusplusadobe16263
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.0 r45
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 FireTorrent/2.0.1

More Information

Informazioni di base
Nome
Firefox
Versione
3.6.3
Cartella del profilo
Apri cartella
Plugin installati
about:plugins
Configurazione build
about:buildconfig
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Nome
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cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96861 answers

Does it work in Private Browsing - Browse the web without saving information about the sites you visit mode?

Question owner

No, it doesn't, once again as long as cookies are enabled for YouTube.

Question owner

Sorry, the post above is mine, I forgot to sign it.

cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96861 answers

Are you using default settings for the cookies? Did you use Remove recent browsing, search and download history to clear the cache and if so did you also clear the "Site Preferences"? Site Preferences includes all exceptions (cookies, images, passwords, pop-ups, software).

Question owner

I don't know what are the default settings for the cookies, but I can say that I essentially don't touch those, unless when some site I surf on requires them to be enabled (cookie button is set to reject everything from unknown sites by default, afaik). Yes, I did use the Clear Recent History function and I cleaned everything. It works until cookies for YouTube aren't accepted again.

Guy... 0 solutions 9 answers

I've had this problem for ages, and I finally solved it with the help of: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-....

This solution will reset your settings to which sites you allow or deny to set cookies, display images, open popup windows and initiate extensions installation.

1. Close Firefox

2. Start >> Run >> firefox.exe -p

3. Create Profile >> Next >> Finish >> Start Firefox

4. Close Firefox

5. Go to C:\Documents and Settings\[Your User]\Application Data\Mozilla\Firefox\Profiles

6. Copy the file permissions.sqlite from the new profile folder to the original profile folder

7. Start Firefox

Ekrastan 0 solutions 1 answers

Helpful Reply

This is a bug. It's carried over from ver 3 to 4. And, while, Guy, you're solution may work, it's a kludge a workaround... for a bug.

Mozilla, fix this g.d. thing, already. Given embedded videos are now an integral part of browsing this is a fatal error in your product. Yes, it's free, but even a free steaming pile of crap is still a pile of crap.

First the daily upgrades and updates, now this. Screw it.

I'm Chroming until Firefox is no longer broke.

village IDIOT 0 solutions 2 answers

Sir... The easiest way to get rid of this is update your Adobe Flash Player. Please visit: http://get.adobe.com/flashplayer/ and download the latest version of Adobe Flash Player & install it! VOILA!! You're good to go!

Kai1980 0 solutions 2 answers

Helpful Reply

Disable "SHOCKWAVE Flash" add on, then restart Firefox

Ziad_AJ 0 solutions 1 answers

THAAAAAAAAAAAAAAAANK YOU ALOT  :) >>>> WORK PERFECT AFTER DISABLING SHOCKWAVE FLASH ADD ON >>>>> PLUGINS

TonyE
  • Moderator
1041 solutions 8840 answers

Locking due to the age of this thread. If anybody is having issues similar to this one please ask a new question.