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My website randomly crashes Firefox

Posted

Last week my site was fine but as of yesterday my site has been randomly crashing Firefox. It doesn't crash in IE or Chrome, only in FF. It's not just crashing for me, others have told me it does the same for them.

It seems to happen randomly only on individual post pages, not on the home page and I don't think it happens on archive pages. My developer thinks it may be a display ad, but it seems that when it crashes it's immediately upon clicking a link and that doesn't give an ad time to start loading.

Here's an example Crash report from the pop up after the browser crashes:

Add-ons: {4DC70064-89E2-4a55-8FC6-E8CDEAE3612C}:0.6.7,firebug@software.joehewitt.com:1.5.3,{000a9d1c-beef-4f90-9363-039d445309b8}:0.5.36.0,{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}:0.16, :1.6, :1.33, :0.7.2,yslow@yahoo-inc.com:2.0.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3 BuildID: 20100401064631 CrashTime: 1272946702 EMCheckCompatibility: true Email: vic@screenrant.com FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1270273069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 4092 StartupTime: 1272942652 Theme: classic/1.0 Throttleable: 1 URL: http://screenrant.com/cowboys-and-aliens-schedule-july-shoot-3d-ross-40151/ Vendor: Mozilla Version: 3.6.3

Here's a link to a crash report:

http://crash-stats.mozilla.com/report/index/1c395e8e-7e1c-4b53-b92c-c37682100504

ANY help would be GREATLY appreciated!!!!

Thanks,

Vic

URL of affected sites

http://screenrant.com

Last week my site was fine but as of yesterday my site has been randomly crashing Firefox. It doesn't crash in IE or Chrome, only in FF. It's not just crashing for me, others have told me it does the same for them. It seems to happen randomly only on individual post pages, not on the home page and I don't think it happens on archive pages. My developer thinks it may be a display ad, but it seems that when it crashes it's immediately upon clicking a link and that doesn't give an ad time to start loading. Here's an example Crash report from the pop up after the browser crashes: Add-ons: {4DC70064-89E2-4a55-8FC6-E8CDEAE3612C}:0.6.7,firebug@software.joehewitt.com:1.5.3,{000a9d1c-beef-4f90-9363-039d445309b8}:0.5.36.0,{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}:0.16, :1.6, :1.33, :0.7.2,yslow@yahoo-inc.com:2.0.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3 BuildID: 20100401064631 CrashTime: 1272946702 EMCheckCompatibility: true Email: vic@screenrant.com FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1270273069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 4092 StartupTime: 1272942652 Theme: classic/1.0 Throttleable: 1 URL: http://screenrant.com/cowboys-and-aliens-schedule-july-shoot-3d-ross-40151/ Vendor: Mozilla Version: 3.6.3 Here's a link to a crash report: http://crash-stats.mozilla.com/report/index/1c395e8e-7e1c-4b53-b92c-c37682100504 ANY help would be GREATLY appreciated!!!! Thanks, Vic == URL of affected sites == http://screenrant.com

Additional System Details

Installed Plug-ins

  • -ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.0 r45
  • Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
BitDefender Antiphishing Toolbar
2.0
false
FFToolbar@bitdefender.com
Firebug
1.5.3
true
firebug@software.joehewitt.com
Java Console
6.0.16
true
Java Quick Starter
1.0
true
jqs@sun.com
Link Diagnosis
1.2.8
false
info@linkdiagnosis.com
LinkDiagnosis 2.0
2.1.43
true
beta@linkdiagnosis.com
Live HTTP headers
0.16
true
{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}
Page Speed
1.6
true
SearchStatus
1.33
true
SEO For Firefox
3.3.0
false
seo4firefox@seobook.com
Seo Toolbar
1.0.16
true
seotoolbar@seobook.com
Web Developer
1.1.8
true
YSlow
2.0.7
true
yslow@yahoo-inc.com
Mozbar
0.51
true
toolbar@seomoz.org
Crash Report Helper
1.2
true
{078fac48-925f-4524-7cfe-85d44b8f4f98}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
dom.max_chrome_script_run_time
0
extensions.lastAppVersion
3.6.3
javascript.options.strict
true
network.cookie.prefsMigrated
true
network.image.imageBehavior
0
places.last_vacuum
1268433180
print.print_printer
\\TTR\Laser4250N
print.printer_\\TTR\Laser4250N.print_bgcolor
false
print.printer_\\TTR\Laser4250N.print_bgimages
false
print.printer_\\TTR\Laser4250N.print_command
print.printer_\\TTR\Laser4250N.print_downloadfonts
false
print.printer_\\TTR\Laser4250N.print_edge_bottom
0
print.printer_\\TTR\Laser4250N.print_edge_left
0
print.printer_\\TTR\Laser4250N.print_edge_right
0
print.printer_\\TTR\Laser4250N.print_edge_top
0
print.printer_\\TTR\Laser4250N.print_evenpages
true
print.printer_\\TTR\Laser4250N.print_footercenter
print.printer_\\TTR\Laser4250N.print_footerleft
&PT
print.printer_\\TTR\Laser4250N.print_footerright
&D
print.printer_\\TTR\Laser4250N.print_headercenter
print.printer_\\TTR\Laser4250N.print_headerleft
&T
print.printer_\\TTR\Laser4250N.print_headerright
&U
print.printer_\\TTR\Laser4250N.print_in_color
true
print.printer_\\TTR\Laser4250N.print_margin_bottom
0.5
print.printer_\\TTR\Laser4250N.print_margin_left
0.5
print.printer_\\TTR\Laser4250N.print_margin_right
0.5
print.printer_\\TTR\Laser4250N.print_margin_top
0.5
print.printer_\\TTR\Laser4250N.print_oddpages
true
print.printer_\\TTR\Laser4250N.print_orientation
0
print.printer_\\TTR\Laser4250N.print_pagedelay
500
print.printer_\\TTR\Laser4250N.print_paper_data
1
print.printer_\\TTR\Laser4250N.print_paper_height
11.00
print.printer_\\TTR\Laser4250N.print_paper_size_type
0
print.printer_\\TTR\Laser4250N.print_paper_size_unit
0
print.printer_\\TTR\Laser4250N.print_paper_width
8.50
print.printer_\\TTR\Laser4250N.print_reversed
false
print.printer_\\TTR\Laser4250N.print_scaling
1.00
print.printer_\\TTR\Laser4250N.print_shrink_to_fit
true
print.printer_\\TTR\Laser4250N.print_to_file
false
print.printer_\\TTR\Laser4250N.print_unwriteable_margin_bottom
0
print.printer_\\TTR\Laser4250N.print_unwriteable_margin_left
0
print.printer_\\TTR\Laser4250N.print_unwriteable_margin_right
0
print.printer_\\TTR\Laser4250N.print_unwriteable_margin_top
0
print.printer_\\TTR\Robins_Fax_Printer.print_bgcolor
false
print.printer_\\TTR\Robins_Fax_Printer.print_bgimages
false
print.printer_\\TTR\Robins_Fax_Printer.print_command
print.printer_\\TTR\Robins_Fax_Printer.print_downloadfonts
false
print.printer_\\TTR\Robins_Fax_Printer.print_edge_bottom
0
print.printer_\\TTR\Robins_Fax_Printer.print_edge_left
0
print.printer_\\TTR\Robins_Fax_Printer.print_edge_right
0
print.printer_\\TTR\Robins_Fax_Printer.print_edge_top
0
print.printer_\\TTR\Robins_Fax_Printer.print_evenpages
true
print.printer_\\TTR\Robins_Fax_Printer.print_footercenter
print.printer_\\TTR\Robins_Fax_Printer.print_footerleft
&PT
print.printer_\\TTR\Robins_Fax_Printer.print_footerright
&D
print.printer_\\TTR\Robins_Fax_Printer.print_headercenter
print.printer_\\TTR\Robins_Fax_Printer.print_headerleft
&T
print.printer_\\TTR\Robins_Fax_Printer.print_headerright
&U
print.printer_\\TTR\Robins_Fax_Printer.print_in_color
true
print.printer_\\TTR\Robins_Fax_Printer.print_margin_bottom
0.5
print.printer_\\TTR\Robins_Fax_Printer.print_margin_left
0.5
print.printer_\\TTR\Robins_Fax_Printer.print_margin_right
0.5
print.printer_\\TTR\Robins_Fax_Printer.print_margin_top
0.5
print.printer_\\TTR\Robins_Fax_Printer.print_oddpages
true
print.printer_\\TTR\Robins_Fax_Printer.print_orientation
0
print.printer_\\TTR\Robins_Fax_Printer.print_pagedelay
500
print.printer_\\TTR\Robins_Fax_Printer.print_paper_data
1
print.printer_\\TTR\Robins_Fax_Printer.print_paper_height
11.00
print.printer_\\TTR\Robins_Fax_Printer.print_paper_size_type
0
print.printer_\\TTR\Robins_Fax_Printer.print_paper_size_unit
0
print.printer_\\TTR\Robins_Fax_Printer.print_paper_width
8.50
print.printer_\\TTR\Robins_Fax_Printer.print_reversed
false
print.printer_\\TTR\Robins_Fax_Printer.print_scaling
1.00
print.printer_\\TTR\Robins_Fax_Printer.print_shrink_to_fit
true
print.printer_\\TTR\Robins_Fax_Printer.print_to_file
false
print.printer_\\TTR\Robins_Fax_Printer.print_unwriteable_margin_bottom
0
print.printer_\\TTR\Robins_Fax_Printer.print_unwriteable_margin_left
0
print.printer_\\TTR\Robins_Fax_Printer.print_unwriteable_margin_right
0
print.printer_\\TTR\Robins_Fax_Printer.print_unwriteable_margin_top
0
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
17177 solutions 155254 answers

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems --- The "View > Page Source" of that link shows a lot of type stuff. It is possible that one of those is causing the crashes.

See [[Troubleshooting extensions and themes]] See [[Troubleshooting plugins]] --- The "View > Page Source" of that link shows a lot of type stuff. It is possible that one of those is causing the crashes.

Question owner

Is there a way to set the latest version of Firefox so that it DOESN'T clear the cache when it crashes? If I could check the cache after a crash I'd be able to see the last thing that loaded in the prior session and that might help me a LOT with figuring out what is causing the crash.

I've searched here and Googled it but can't find a way to set that up.

Thanks,

Vic

Is there a way to set the latest version of Firefox so that it DOESN'T clear the cache when it crashes? If I could check the cache after a crash I'd be able to see the last thing that loaded in the prior session and that might help me a LOT with figuring out what is causing the crash. I've searched here and Googled it but can't find a way to set that up. Thanks, Vic
AnonymousUser 405 solutions 14878 answers

eat a pen15 =D

eat a pen15 =D