X
Tap here to go to the mobile version of the site.

Support Forum

Firefox Doesn't Load Any Website and Scroll Bar Switches to the Left Side of the Screen??

Posted

First let me say this is a work computer that I am using, so there is plenty of virus protection and firewall. I have always used firefox for all my casual internet browsing and work network needs. I recently updated to the latest version of firefox and that is when I started having problems. Almost any web page I go to wether it is my work intranet home page or a common site such as google mozilla will not finish loading the page. If I hit refresh or try to go to another site it gets wierd and the scroll bar switches to the left side of the screen and the page seems to be stuck loading. At this point almost nothing responds to any mouse clicks except for closing the firefox window. If I go to tools --> options it brings up a blank options window with only the "ok" and "cancel" buttons displayed. Help please, I don't like using IE, but right now that is my only option.

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; InfoPath.1; Tablet PC 1.7; .NET CLR 1.0.3705; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

First let me say this is a work computer that I am using, so there is plenty of virus protection and firewall. I have always used firefox for all my casual internet browsing and work network needs. I recently updated to the latest version of firefox and that is when I started having problems. Almost any web page I go to wether it is my work intranet home page or a common site such as google mozilla will not finish loading the page. If I hit refresh or try to go to another site it gets wierd and the scroll bar switches to the left side of the screen and the page seems to be stuck loading. At this point almost nothing responds to any mouse clicks except for closing the firefox window. If I go to tools --> options it brings up a blank options window with only the "ok" and "cancel" buttons displayed. Help please, I don't like using IE, but right now that is my only option. == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; InfoPath.1; Tablet PC 1.7; .NET CLR 1.0.3705; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; InfoPath.1; Tablet PC 1.7; .NET CLR 1.0.3705; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

More Information

List of Add Ons: Java Quick Starter 1.0
Microsoft .NET Framework Assistant 1.0
Switch Proxy Tool 1.4.1
United Launch Alliance Config 2.2

zzxc 22 solutions 242 answers

There are several reasons why the site may look wrong:

For other steps to try, see Web sites look wrong

There are several reasons why the site may look wrong: * ''Bad item stored in the Browser Cache'': Follow the steps at [[How to clear the cache]]. * ''Bad cookie from the broken site'': Clear cookies from the broken site by following the steps at [[Deleting cookies]]. * Images are blocked/disabled: see [[Images or animations do not show]] * Plug-ins are outdated: check for outdated plugins on the [http://www.mozilla.com/en-US/plugincheck/ plugin check page]. * Firewall software is blocking some resources on the page: see [[Firewalls]] * An extension may be causing the problem: see [[Troubleshooting extensions and themes]] For other steps to try, see [[Web sites look wrong]]

Question owner

I recently upgraded my firefox to 3.6.8 on my ubuntu jaunty. The browser is acting strangely...I am unable to use default search box on the top right (Next to address bar)..when i open a new tab and load any URL, scroll bar for that page is appearing at left (see screenshot), unable to clear cache with "tools --> clear recent history" (nothing happens when i do it).. then the whole browser just hung..unable to close tabs..very much regretted for upgrading to this version..started using google chrome as a replacement..But in need of firefox too for my work...

I recently upgraded my firefox to 3.6.8 on my ubuntu jaunty. The browser is acting strangely...I am unable to use default search box on the top right (Next to address bar)..when i open a new tab and load any URL, scroll bar for that page is appearing at left (see screenshot), unable to clear cache with "tools --> clear recent history" (nothing happens when i do it).. then the whole browser just hung..unable to close tabs..very much regretted for upgrading to this version..started using google chrome as a replacement..But in need of firefox too for my work...

Question owner

I recently upgraded my firefox to 3.6.8 on my ubuntu jaunty. The browser is acting strangely...I am unable to use default search box on the top right (Next to address bar)..when i open a new tab and load any URL, scroll bar for that page is appearing at left (see screenshot), unable to clear cache with "tools --> clear recent history" (nothing happens when i do it).. then the whole browser just hung..unable to close tabs..very much regretted for upgrading to this version..started using google chrome as a replacement..But in need of firefox too for my work...

I recently upgraded my firefox to 3.6.8 on my ubuntu jaunty. The browser is acting strangely...I am unable to use default search box on the top right (Next to address bar)..when i open a new tab and load any URL, scroll bar for that page is appearing at left (see screenshot), unable to clear cache with "tools --> clear recent history" (nothing happens when i do it).. then the whole browser just hung..unable to close tabs..very much regretted for upgrading to this version..started using google chrome as a replacement..But in need of firefox too for my work...