having problem loading pictures to facebook, they said to contact you for help. ?
facebook have a new photo uploading system and this does not currently work through my Firefox, they said to contact you as it was something to do with a plug in (?)
URL of affected sites
Additional System Details
- -Office Plugin for Netscape Navigator
- Adobe PDF Plug-In For Firefox and Netscape
- BBC iPlayer Plugin
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealJukebox Netscape Plugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Default Plug-in
- Provides additional functionality on Facebook. See our web site for details.
- Shockwave Flash 10.0 r45
- iTunes Detector Plug-in
- CANON iMAGE GATEWAY Mycamera Plugin
- Picasa plugin
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- Panda ActiveScan 2.0 Plugin for Firefox
- Google Update
- Java(TM) Platform SE binary
- Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:220.127.116.11) Gecko/20100401 Firefox/3.6.3 GTB7.0 ( .NET CLR 3.5.30729)
The uploader is probably using Java - you can upgrade this from http://www.java.com . Just install the latest version from here, 6 update 20, and it will replace the older version you have.