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I am using Firefox ver. 3.0.19 and I have Windows 7. When I use Firefox as a browser I cannot print my emails. I get an error message: "pcfax not availabe". If I use IE I have no problem printing the emails.

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  • Last reply by auntiem923

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I am using Firefox ver. 3.0.19 and I have Windows 7 which came with a new computer. When I use Firefox as a browser I cannot print my emails. I get an error message: "pcfax not availabe". If I use IE I have no problem printing the emails.

This happened

Every time Firefox opened

== From day 1 with the new computer about two weeks ago.

Chosen solution

It sounds like you have the wrong printer selected.

When you get the Print window, pick another printer from your printer dropdown. You seem to have a fax printer selected instead of a physical printer.

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Chosen Solution

It sounds like you have the wrong printer selected.

When you get the Print window, pick another printer from your printer dropdown. You seem to have a fax printer selected instead of a physical printer.

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my correct printer came up automatically...now I have another step to choose the correct printer. is fine with IE, but I don't like IE!