Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I delete the Ask search from my Firefox browser

  • 1 reply
  • 20 have this problem
  • Last reply by zzxc

more options

I cannot access my Firefox browser because the "Ask" search engine has completely captured it. How do I delete Ask.

This happened

Every time Firefox opened

== I'm not sure

All Replies (1)

more options

See Disable or remove Add-ons for information about removing a specific extension.

If your search results are still captured after AVG extensions are disabled, you will need to reset keyword.url in Firefox's advanced configuration:

  1. Select Firefox's location bar (press CTRL+L or click it)
  2. Type about:config and press enter
  3. Click I'll be careful, I promise!
  4. in the Filter box, type keyword.url
  5. Right click the keyword.url preference below and choose Reset