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When I want to print something on my HP Pro 8500 Premier Printer, Firefox does not let me change the paper from Photo Paper to Plain or Inkjet, but Safari does...?

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When I want to print something on my HP Pro 8500 Premier Printer, Firefox does not let me change the paper type/quality from Photo Paper to either Plain or Inkjet. But I have no problem with Safari or Internet Explorer. Does anyone have a solution?

This happened

Every time Firefox opened

== 2 days ago after using my new printer for the first time. I called HP Customer Support but they claim this is a software issue with Firefox.

When I want to print something on my HP Pro 8500 Premier Printer, Firefox does not let me change the paper type/quality from Photo Paper to either Plain or Inkjet. But I have no problem with Safari or Internet Explorer. Does anyone have a solution? == This happened == Every time Firefox opened == 2 days ago after using my new printer for the first time. I called HP Customer Support but they claim this is a software issue with Firefox.

All Replies (2)

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When you are on the Print screen, is there a button "Properties" near/after the printer name? If so, click on it.

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I have an Apple Macintosh Computer and there is no button "Properties" near or after the printer name!