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Cannot open pdf on 3.6.3 on some sites even though have latest A Reader

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On several, but not all websites, when I want a pdf, I get a black page with a box with "Adobe Reader?" and a "Yes" button, which when clicked, does nothing to bring up the page. In other words, too often, I cannot open a pdf. This has been happening since I changed computers and moved to Firefox 3.6.3 on Windows 7 from AOL.

This happened

Every time Firefox opened

== I changed computers, operating system version, and browser.

All Replies (3)

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same problem

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I am having a similar program, but I am on a Mac, and I just get a blank page, with no download, no PDF opened, nothing. (except a blank page)

Please help!

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Hello everyone.

You may find these support articles helpful:

http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

If this doesn't help and everything seems ok, you should contact Adobe for support.