Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Signing in - it's circular

Firefox Sign in failure
Tom
Tom

Somehow over the years I ended up with two accounts. Today, after an update, FireFox opened up but without passwords. In order to get them back, I have to sign in to FireFox. Okay, that's easy. I enter the email address, the password (yes, it is correct - I checked two different ways), and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter the email address, the password (yes, it is correct - I checked two different ways, and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter... you get the idea.

So... Help?

Somehow over the years I ended up with two accounts. Today, after an update, FireFox opened up but without passwords. In order to get them back, I have to sign in to FireFox. Okay, that's easy. I enter the email address, the password (yes, it is correct - I checked two different ways), and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter the email address, the password (yes, it is correct - I checked two different ways, and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter... you get the idea. So... Help?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.