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Unable to restore

Marco Mazzucco

I was switching computers and created a backup file. The type was html oddly. I tried to restore this backup on two different computers and both times it fails during the restore process without presenting a useful error message.

I can only guess that the file is corrupt, but it is only a guess since the error message is useless. It also seems strange that the backup didn't produce any errors (manual backup). Any suggestions?

I was switching computers and created a backup file. The type was html oddly. I tried to restore this backup on two different computers and both times it fails during the restore process without presenting a useful error message. I can only guess that the file is corrupt, but it is only a guess since the error message is useless. It also seems strange that the backup didn't produce any errors (manual backup). Any suggestions?

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