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my desktop using firefox prevents me logging in to specific sites I used to log in to.

Rosaliy Lynne replied
Rosaliy Lynne

this month I started having issues logging in to my pharmacy and my bank using firefox on my desktop computer. I get stuck in a Scanning By Zero Phishing loop. Ultimately I am forced to use Microsoft Edge to access these 2 accounts. My bank actually apologized for interrupting my login saying something about my login made the bank think I am a bot.

Oddly enough I have 2 laptops, mine and my sister's, that do not have this issue.

Obviously I have identified my desktop computer as the problem but I have no clue how to fix it.

Steps I have taken so far: clearing browser cache and logging into windows safe mode and clearing the temp and prefetch folders. I have had intermittent login issues in the past and these steps USED TO WORK but not anymore.

this month I started having issues logging in to my pharmacy and my bank using firefox on my desktop computer. I get stuck in a Scanning By Zero Phishing loop. Ultimately I am forced to use Microsoft Edge to access these 2 accounts. My bank actually apologized for interrupting my login saying something about my login made the bank think I am a bot. Oddly enough I have 2 laptops, mine and my sister's, that do not have this issue. Obviously I have identified my desktop computer as the problem but I have no clue how to fix it. Steps I have taken so far: clearing browser cache and logging into windows safe mode and clearing the temp and prefetch folders. I have had intermittent login issues in the past and these steps USED TO WORK but not anymore.

All Replies (5)

Do you run any "Check Point" security software?

yes I do and I have even tried disabling the anti-phishing feature to no avail. It is curious that only the desktop machine is affected. The two laptops, running the same software, do not.

The only thing that comes to mind is that the security software on the desktop might need updating, if they have any newer version available — and if not, potentially reaching to their support, if that's what's blocking your access, to provide workarounds or settings to fine–tune?

did that already. As for the software - it is up to date.

this problem was resolved yesterday. Turned out that the problem was related to my firewall program. an uninstall, and clean re-install fixed it.

Thanks to the suggestions offered.

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