Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

My email provider has to take my account offline for an hour - if I've downloaded messages to Thunderbird, will they still be available?

Thunderbird Send and receive email
topnotchdogs replied
topnotchdogs
topnotchdogs

I've run into a snafu where my email provider (optimum) has to take my account off line for about an hour. There is a chance that I will lose email that is stored on Optimum. If I have downloaded to Thunderbird prior to taking the account off line, will I still have the emails I've downloaded.

I've run into a snafu where my email provider (optimum) has to take my account off line for about an hour. There is a chance that I will lose email that is stored on Optimum. If I have downloaded to Thunderbird prior to taking the account off line, will I still have the emails I've downloaded.

All Replies (2)

Lin
Lin
  • Top 10 Contributor

Chosen Solution

The answer is "Yes" unless they do something drastically wrong. If you want to be extra careful, copy all messages to Local Folders, and backup your Profile for good measure. After the account is back on line and you're satisfied that everything is intact, you can delete the Local copies.

It's a good idea to make regular backups of your Thunderbird Profile,

topnotchdogs
topnotchdogs Question owner

Thank you - I wasn't sure!!

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.