When i click share in firefox nothing happens
When I'm on websites and there is a share or actually any button or link to click on to share to Facebook, Insagram, etc... Nothing happens on the page. It just sits idle. I can go to Chrome or Edge and I'm able to share from those browsers.
When I'm on websites and there is a share or actually any button or link to click on to share to Facebook, Insagram, etc... Nothing happens on the page. It just sits idle. I can go to Chrome or Edge and I'm able to share from those browsers.
All Replies (1)
Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
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