Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When the new VPN-symbol does not show up, it's remains unclear why.

  • 3 replies
  • 1 has this problem
  • 54 views
  • Last reply by Paul
  • Open

I got the message about this new included outgoing VPN but I don't see any such symbol on the right side?? I think this leaves a user confused and poorly informed about what is causing this absence.

I got the message about this new included outgoing VPN but I don't see any such symbol on the right side?? I think this leaves a user confused and poorly informed about what is causing this absence.

All Replies (3)

Hi Frans

The VPN built into Firefox is only available in a number of locales at the present time, but all being well, we hope to expand that list in the future.

Why not tell the user if the VPN built into Firefox is available or not? You could show a different symbol dependent on the availability. That would be good information!!

If it is not available, there should not be any VPN button in the Firefox toolbar.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.