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lost my primary password of Thunderbird

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  • Last reply by david
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Hi there, I surfed the internet but did not find any good answer for my problem. I lost my thunderbird master password. If you want to mail me, send me via [edited email from community support forum] Thanks a lot.

Hi there, I surfed the internet but did not find any good answer for my problem. I lost my thunderbird master password. If you want to mail me, send me via [edited email from community support forum] Thanks a lot.

Modified by James

All Replies (1)

The primary password cannot be restored. To recover the profile, do this:

Go to tools>Developer tools>error console - enter this text, including the closing ')'

   openDialog("chrome://pippki/content/resetpassword.xhtml")  


- the Reset button should appear. All passwords for accounts will be deleted

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