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Не приходят входящие письма на корпоративную почту thunderbird

Good afternoon, the user's email is not receiving messages, although the SMTP and incoming message server are configured correctly. The thin client (the computer used as the server interface) is running Astra Linux.

Good afternoon, the user's email is not receiving messages, although the SMTP and incoming message server are configured correctly. The thin client (the computer used as the server interface) is running Astra Linux.

All Replies (1)

Hello there Kinates


Not receiving mail on a thin client? Check the antivirus software and the thin client's firewall. Try using troubleshooting mode to check add-ons and extensions. Try to make exceptions in these security settings and software



Looking at the facts System Time: Ensure the thin client’s clock and time zone are accurate. Even a few minutes of 'drift' can cause security certificate errors.

Firewall Rules: Verify the system firewall isn't blocking Thunderbird's connection.

Security Exceptions: If the mail syncs correctly in Troubleshooting Mode, it’s likely your Antivirus or a local security suite. Try adding a specific exception for the Thunderbird executable in those programs." Making exceptions at the software security for thunderbird after disabling that. If the security software is the culprit


Update security protocols Updating security protocols , the thin client is sensitive


Use https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

https://support.mozilla.org/en-US/kb/cannot-receive-messages

Linux Check RAM: Run top or htop to see if a runaway process is eating the memory.

Modified by Googlethunderbird.

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