Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thurderbird can not access my provider to get emails

  • 1 reply
  • 0 have this problem
  • 126 views
  • Last reply by Ed
  • Open

I have a new laptop with windows 11 (previously had a computer with windows 10) I got Thurderbird onto my new laptop however when I try to get in emails it keeps asking me for a new password. I keep entering the password for my provider but it does not remember it or does not accept itl It says its trying to connect to server but never does. then after a while it says it timed out. Is there another password I should be using?

I have a new laptop with windows 11 (previously had a computer with windows 10) I got Thurderbird onto my new laptop however when I try to get in emails it keeps asking me for a new password. I keep entering the password for my provider but it does not remember it or does not accept itl It says its trying to connect to server but never does. then after a while it says it timed out. Is there another password I should be using?

All Replies (1)

Who is your email provider?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.