Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed Thunderbird on new computer and won't find a server

  • 1 reply
  • 0 have this problem
  • 24 views
  • Last reply by david

I have an existing account on my old computer. When I put Thunderbird on my new computer, it downloaded thousands of old emails but would not open new mail. I uninstalled and reinstalled and it still won't show new mail.

I have an existing account on my old computer. When I put Thunderbird on my new computer, it downloaded thousands of old emails but would not open new mail. I uninstalled and reinstalled and it still won't show new mail.

All Replies (1)

Did you install fresh? or did you trransfer the profile from old computer? Knowing the specific details is important because thunderbird does not just read old messages. is this a POP account? are you receiving any error messages? please share full text of any messages. A possibility is that, if you transferred the profile, what you are seeing might be previously downloaded messages. thank you.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.