Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Support

  • 1 reply
  • 0 have this problem
  • 34 views
  • Last reply by david

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired).

I've tried to work with Mozilla, but I cannot get an early system and another laptop (two I've been working). I've tried to work with Mozilla process, but I just cannot to get it to work. I tried to work your process, but I seem your process as asking me to read data that I seem coming close, but working with us. The last information was data, but a little error (?, mine or yours) popped up. My data that I wrote up, then I changed my data for robertippolito6@gmail.com very carefully, but the error this time had to be your error or an blend of data because many of your team and mine are just mine.

I give up. I cancel my contract. I've had to take my laptop for many trips to help with my older brother and who suddenly died. I was spanning around for quite some time to work.

January 31, 2026 is effective canceled. Please refund to me as said.

Robert Ippolito

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired). I've tried to work with Mozilla, but I cannot get an early system and another laptop (two I've been working). I've tried to work with Mozilla process, but I just cannot to get it to work. I tried to work your process, but I seem your process as asking me to read data that I seem coming close, but working with us. The last information was data, but a little error (?, mine or yours) popped up. My data that I wrote up, then I changed my data for robertippolito6@gmail.com very carefully, but the error this time had to be your error or an blend of data because many of your team and mine are just mine. I give up. I cancel my contract. I've had to take my laptop for many trips to help with my older brother and who suddenly died. I was spanning around for quite some time to work. January 31, 2026 is effective canceled. Please refund to me as said. Robert Ippolito

Chosen solution

I notice that you posted here a few days ago. The subject of that post, as well as this one, are unclear on whatever problem you may be having. If you are using Thunderbird and experiencing a difficulty, please reply with a detail description of the issue, and we will attempt, if at all possible, to assist you. I do regret your perception that assistance is not available. Thank you.

Read this answer in context 👍 0

All Replies (1)

Chosen Solution

I notice that you posted here a few days ago. The subject of that post, as well as this one, are unclear on whatever problem you may be having. If you are using Thunderbird and experiencing a difficulty, please reply with a detail description of the issue, and we will attempt, if at all possible, to assist you. I do regret your perception that assistance is not available. Thank you.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.