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Archived

Certificate Error keeps popping up

Thunderbird Encryption
christ1 replied 7 months ago
stephan66
stephan66

I keep getting a certificate error on my Thunderbird. The certificate refers to an email account i no longer have (Personal domain) and i have removed the account in thunderbird, and also removed previous certificate exceptions.

I have been through all menus and settings, and cannot find anywhere where it refers to that domain (and subdomain) I have also removed one entry with that FQDN in the outgoing server section.

What to do?

I keep getting a certificate error on my Thunderbird. The certificate refers to an email account i no longer have (Personal domain) and i have removed the account in thunderbird, and also removed previous certificate exceptions. I have been through all menus and settings, and cannot find anywhere where it refers to that domain (and subdomain) I have also removed one entry with that FQDN in the outgoing server section. What to do?

All Replies (3)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Please post a screenshot of the error. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

christ1
christ1
  • Top 25 Contributor
  • Moderator

What are you doing when you get the exception prompt?

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.