Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

EMAIL BROWSE ISSUE

Firefox Web compatibility
ja.tibbs replied
ja.tibbs
ja.tibbs

When using BT Mail i am unable to input email address from drop down box which appears when typing intial first letters.

I can do this when using Edge.

I have updated my browser to latest version. Have also contacted Bt and have been advised that the issue is your browser. My wife has a chromebook and has no issue with the above problem.

Please advise.

John Tibbles

When using BT Mail i am unable to input email address from drop down box which appears when typing intial first letters. I can do this when using Edge. I have updated my browser to latest version. Have also contacted Bt and have been advised that the issue is your browser. My wife has a chromebook and has no issue with the above problem. Please advise. John Tibbles

All Replies (1)

ja.tibbs
ja.tibbs Question owner

Please also note that I am using windows 11 and have not had a problem before while using the browser