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cannot sign in to facebook, I have windows 10

Firefox Site breakages
Denys replied
rickfcm
rickfcm

bold textwindows 10 cannot sign into facebook

'''bold text'''windows 10 cannot sign into facebook

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi there,

What exactly happens?

Meanwhile, here are some standard troubleshooting steps that may resolve your issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.

Looking forward to your update!