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Thunderbird setup

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  • Last reply by Lin
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Good afternoon,

I'm setting up Thunderbird to replace Outlook. When attempting to send an email (though Microsoft 365 server), the send fails and asks me to reset password. I have searched in settings and account settings and cannot find where to reset the password.

Is there a chat assist available?

Many thanks!

TIm

Good afternoon, I'm setting up Thunderbird to replace Outlook. When attempting to send an email (though Microsoft 365 server), the send fails and asks me to reset password. I have searched in settings and account settings and cannot find where to reset the password. Is there a chat assist available? Many thanks! TIm

All Replies (1)

When you are first asked by Thunderbird to enter as password, there is a check box asking you if you want Thunderbird to remember it in the Password Manager (I forget how it's worded, but it's clear what it wants to do.) If you later want to change or delete that stored password, here's an article describing how:

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

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