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I want to download an add-on but I can't

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  • Last reply by James

Milla
Milla

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!
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Chosen solution

According to https://addons.mozilla.org/firefox/addon/photoshow/versions/ the minimum Firefox version you need for this Extension is Firefox 128.0

You appear to be running the old EOL macOS 10.14 so the most current version you can run is Firefox 115 ESR currently at 115.31.0esr. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

To run Firefox 116.0 and later you need to update your macOS to 10.15 (ten.fifteen) or later if your hardware will allow it.

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James
James
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Chosen Solution

According to https://addons.mozilla.org/firefox/addon/photoshow/versions/ the minimum Firefox version you need for this Extension is Firefox 128.0

You appear to be running the old EOL macOS 10.14 so the most current version you can run is Firefox 115 ESR currently at 115.31.0esr. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

To run Firefox 116.0 and later you need to update your macOS to 10.15 (ten.fifteen) or later if your hardware will allow it.

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