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Passkey QR Code doesn't appear as expected.

Firefox Two-factor authentication
dulepenguin replied 9 months ago
dulepenguin
dulepenguin

When trying to log into my work Microsoft Office 365 account on Firefox, a QR Code is supposed to appear, which I scan with my phone and the MSFT Authenticator app logs me in. This doesn't happen in Firefox but instead says, "Touch your security key to continue with login.microsoft.com. I am not using a security key and they are not allowed by my work. This works fine on Chrome based browsers.

Is there some setting that will fix this or is this a bug with Firefox?

When trying to log into my work Microsoft Office 365 account on Firefox, a QR Code is supposed to appear, which I scan with my phone and the MSFT Authenticator app logs me in. This doesn't happen in Firefox but instead says, "Touch your security key to continue with login.microsoft.com. I am not using a security key and they are not allowed by my work. This works fine on Chrome based browsers. Is there some setting that will fix this or is this a bug with Firefox?
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dulepenguin
dulepenguin Question owner

I've tried https://support.mozilla.org/en-US/questions/1453678 but this doesn't work.