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Sub folders have gone missing

  • 2 replies
  • 0 have this problem
  • 35 views
  • Last reply by Bob

Folders have suddenly disappeared.

Folders have suddenly disappeared.

Chosen solution

Are they visible when you log into webmail? If so, see if those folders are subscribed:

- on the main mail screen in the L. column, R. click the account (just above the Inbox) > Subscribe

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Chosen Solution

Are they visible when you log into webmail? If so, see if those folders are subscribed:

- on the main mail screen in the L. column, R. click the account (just above the Inbox) > Subscribe

It worked. Thank you for your help.

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