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Start up error

  • 3 replies
  • 0 have this problem
  • Last reply by gsawkins

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At startup of Thunderbird, get error related to Outlook which I do not use. Get message - "UserHasNoMailboxandNoLicenseAssignedError"

How do I get rid of this error, has been present since last esr release and expected it to go away with new release - did not. Do I have to reinstall Thunderbird to clear.

At startup of Thunderbird, get error related to Outlook which I do not use. Get message - "UserHasNoMailboxandNoLicenseAssignedError" How do I get rid of this error, has been present since last esr release and expected it to go away with new release - did not. Do I have to reinstall Thunderbird to clear.

All Replies (3)

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Hello there gsawkins

Can you send me a screenshot of the exact error message if possible? https://support.mozilla.org/en-US/kb/how-to-make-screenshots Do you use both of these programs , can i ask?

Modified by Googlethunderbird.

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Hello there gsawkins

The problem does not exist at Thunderbird . The user of outlook does not have a valid Exchange Online license . /Or does not have one active mailbox. Contact your administrator if you are on you’re school or present at you’re it-department or business company.

Do you use Outlook? Do you have old software on the pc there old folders / imap folders of outlook? Can you clean that pc of all outlook related subjects with some software cleaner? Do you use look a like software?

Greetings googlethunderbird.

Modified by Googlethunderbird.

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There is no Outlook user on this computer nor has there ever been one, I have attached a copy of the error message

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