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Thunderbird account on new windows 11 computer

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  • Last reply by david

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I have a working Thunderbird email account on a windows 10 computer. I recently bought a new windows 11 computer and downloaded Thunderbird from the Thunderbird site. I installed it on the new computer and tried setting up my email. It fails in auto and manual setup. Since I have a working account on the windows 10 computer, I should be able to look at the settings and transfer them to the new computer. I am 76 years old and have a difficult time with today's technology. If someone can assist me, I would be grateful and co-operate fully. Thank you.

                                                                                                             Stephen
I have a working Thunderbird email account on a windows 10 computer. I recently bought a new windows 11 computer and downloaded Thunderbird from the Thunderbird site. I installed it on the new computer and tried setting up my email. It fails in auto and manual setup. Since I have a working account on the windows 10 computer, I should be able to look at the settings and transfer them to the new computer. I am 76 years old and have a difficult time with today's technology. If someone can assist me, I would be grateful and co-operate fully. Thank you. Stephen

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here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and not running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it. This is to replace all content of the thunderbird folder.
#   start thunderbird and all should be there
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