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Error displaying web page

  • 3 replies
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  • Last reply by Denys

nemojbezveze
nemojbezveze
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Difference in the display of the same web page with Firefox, Brave and Microsoft Edge. In Firefox, the part marked in red is missing.

Difference in the display of the same web page with Firefox, Brave and Microsoft Edge. In Firefox, the part marked in red is missing.
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Chosen solution

Hi there,

My Firefox displays the highlighted section. Here are some troubleshooting steps that may resolve the issue for you:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode.
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All Replies (3)

Denys
Denys
  • Top 10 Contributor
  • Moderator
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Chosen Solution

Hi there,

My Firefox displays the highlighted section. Here are some troubleshooting steps that may resolve the issue for you:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode.
nemojbezveze
nemojbezveze Question owner
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Solution under number 4 :)

Denys
Denys
  • Top 10 Contributor
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Glad to hear that! In case you need to troubleshoot further (to make it work in normal mode), this article should help.

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