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Persistent Google login popup even after Gmail account removal

  • 3 replies
  • 1 has this problem
  • 17 views
  • Last reply by Matt

boukhlid1809
boukhlid1809
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Hello Thunderbird Support,

I’m having a recurring issue with Thunderbird continuously showing a Google login popup, even though I’ve already removed the Gmail account from Thunderbird.

Here’s what I’ve tried so far:

Deleted all Gmail accounts from Account Settings.

Removed all saved passwords (including OAuth tokens) from the Password Manager.

Deleted these files in the Thunderbird profile folder: logins.json, logins-backup.json, key4.db, cert9.db, pkcs11.txt

Deleted Gmail folders from ImapMail and Mail.

Checked “Manage Identities” and “Outgoing Server (SMTP)” — no Gmail entries remain.

Restarted Thunderbird multiple times.

Despite all this, the Google verification window (accounts.google.com) still appears when Thunderbird starts.

It looks like Thunderbird is keeping a hidden OAuth reference to the old Gmail account somewhere in the configuration files. Could you please help me identify how to fully remove this cached Gmail authentication so the popup no longer appears?

Thank you for your time and assistance.

Best regards, Khaled Ben Ali info@baktradingtn.com

Hello Thunderbird Support, I’m having a recurring issue with Thunderbird continuously showing a Google login popup, even though I’ve already removed the Gmail account from Thunderbird. Here’s what I’ve tried so far: Deleted all Gmail accounts from Account Settings. Removed all saved passwords (including OAuth tokens) from the Password Manager. Deleted these files in the Thunderbird profile folder: logins.json, logins-backup.json, key4.db, cert9.db, pkcs11.txt Deleted Gmail folders from ImapMail and Mail. Checked “Manage Identities” and “Outgoing Server (SMTP)” — no Gmail entries remain. Restarted Thunderbird multiple times. Despite all this, the Google verification window (accounts.google.com) still appears when Thunderbird starts. It looks like Thunderbird is keeping a hidden OAuth reference to the old Gmail account somewhere in the configuration files. Could you please help me identify how to fully remove this cached Gmail authentication so the popup no longer appears? Thank you for your time and assistance. Best regards, Khaled Ben Ali info@baktradingtn.com

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Check for a network calendar or address book:

https://support.mozilla.org/en-US/questions/1525801

thunderbird.ud1fl
thunderbird.ud1fl
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Didn't work. I deleted caldev google resync, but annoying Google login popup persists. I have completely deleted the Google account in TB and in Google. How to get it to stop?!

Modified by thunderbird.ud1fl

Matt
Matt
  • Top 10 Contributor
  • Moderator
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@thunderbird.ud1fl If the above information does not resolve your issue, you should consider creating a new thread with specific details about your issue.

Doing so will allow support forum volunteers to give you solutions that are more helpful to you. See the Mozilla Support rules and guidelines for more information about posting support requests.

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