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hotmail Email set-up fails - "Authentication failed. Please check the username and password (exchange auth error)" (bug1975860)

Thunderbird Passwords and sign in
Wayne Mery replied
Incite_ent
Incite_ent

All my "hotmail" accounts, I can not get passed "Authentication" message reads "Authentication failed. Please check the username and password (exchange auth error)

looked up sources best solution would be to try manual mode; states: "At the bottom of the left pane, click the Account Actions button and select Add Mail Account…." My version I don't have this option

All my "hotmail" accounts, I can not get passed "Authentication" message reads "Authentication failed. Please check the username and password (exchange auth error) looked up sources best solution would be to try manual mode; states: "At the bottom of the left pane, click the Account Actions button and select Add Mail Account…." My version I don't have this option

Modified by Wayne Mery

All Replies (3)

Ben Bonacci
Ben Bonacci

Are you using OAuth authentication with your Hotmail accounts? You can go to Account Settings -> your email address -> Server Settings and check if "Authentication method" is set to "OAuth2". Adding a new email address should also be possible by going to Thunderbird Menu (colloquially known as the "hamburger button") -> New Account -> Email.

Rick
Rick
  • Top 25 Contributor

In settings, turn off the experimental account hub and try again.

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Incite_ent

you had good results?