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Messages collecting in Trush folder instead of in Inbox folder

  • 3 replies
  • 0 have this problem
  • 22 views
  • Last reply by Wayne Mery

thorsak
thorsak
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Hi: Can anyone help me to fix the following error: messages are collecting in Trash folder instead of the Inbox folder?

Hi: Can anyone help me to fix the following error: messages are collecting in Trash folder instead of the Inbox folder?

All Replies (3)

ThundaMike
ThundaMike Mozilla Staff
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Let's start here:

Go to Tools > Message Filters

Choose the account you're using

Look for any filters that have “Move to Trash” as an action

If found, disable or delete them

Wayne Mery
Wayne Mery
  • Top 10 Contributor
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WHo is your mail provider? What version are you running?

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
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thorsak, it's hard to help you when you don't reply.

Also, please use your original topic for this issue at https://support.mozilla.org/en-US/questions/1514822.

Please bookmark https://support.mozilla.org/en-US/user/thorsak/questions to find your past topics. Use this link in the future to keep track of them.