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Forgot Password and I need to resetit.

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by Wayne Mery

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I forgot password and want to reset it. Can you please help me?

I forgot password and want to reset it. Can you please help me?

All Replies (2)

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Password management is with your email provider, not thunderbird. Thunderbird retains the last password you gave it, and that is viewable at settings>privacy&security

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joefoxhunt,

It appears that you did mark the response as "helpful" or solved the problem. If you were to add more information here, then we might be able to help.


See https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb and https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password

Be aware if Thunderbird just started asking for your password it is unlikely it "forgot" but that connection to the sever using the password is has was rejected. It may have deleted the password after multiple failed attempts (and clicking cancel on the request for a password), but I really don't recall a time when it actually "forgot". That would require a rather serious bug.

Also, some requests for a password mean you have a security product/antivirus that has messed up post an update resulting in no mail. See https://support.mozilla.org/en-US/kb/cannot-receive-messages

If you solved this, posting your results might help someone else.

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