Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not login to comcast account, will not accept my password.

  • 2 replies
  • 3 have this problem
  • 39 views
  • Last reply by Wayne Mery
  • Archived

John Guntkowski
John Guntkowski

I just donated 30 dollars to Thunderbird then uploaded the new version When I tried to login, it won't accept my password I tried to change it, but it won't accept that either Now all my important email information is not accessible to me. Get this working today or please refund my money and I will not use this anymore I have used Thunderbird for many years. <redacted>@comcast.net John Guntkowski

<phone redacted> Do so today, I am a very busy man and my email is very important to me and I relied on it to be reliable.

I just donated 30 dollars to Thunderbird then uploaded the new version When I tried to login, it won't accept my password I tried to change it, but it won't accept that either Now all my important email information is not accessible to me. Get this working today or please refund my money and I will not use this anymore I have used Thunderbird for many years. <redacted>@comcast.net John Guntkowski <phone redacted> Do so today, I am a very busy man and my email is very important to me and I relied on it to be reliable.

Modified by Wayne Mery

All Replies (2)

david
david
  • Top 10 Contributor

Please slow down. Thunderbird is never your enemy. If you are having problems with comcast, you won't be the first. Please share screenshot of incoming server settings pane and someone here may be able to assist. Thunderbird works if you have the correct server settings and the correct password. Error mesages you receive do not come from thunderbird, bur from your email provider.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

John, thank you very much for your donation.

Hopefully you were able to access your email by logging to http://comcast.net/

Were you also able to resume access through Thunderbird?