Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks are gone, can't add more

  • 1 reply
  • 0 have this problem
  • 14 views
  • Last reply by mattc

more options

All of a sudden one day my bookmarks vanished. This is annoying, but what's worse is that I'm unable to add more. I click on the little star at the top to try to save a page, and nothing happens. I go into the sidebar, try to do it there, nothing happens. I click Command D (on a Mac) to try it through the shortcut and nothing happens. I've tried signing in under different log ins to see if that's the problem, but that doesn't work either. I'm totally confused. Any help is appreciated.

All of a sudden one day my bookmarks vanished. This is annoying, but what's worse is that I'm unable to add more. I click on the little star at the top to try to save a page, and nothing happens. I go into the sidebar, try to do it there, nothing happens. I click Command D (on a Mac) to try it through the shortcut and nothing happens. I've tried signing in under different log ins to see if that's the problem, but that doesn't work either. I'm totally confused. Any help is appreciated.

All Replies (1)

more options

Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Click the menu button Fx89menuButton, then click Bookmarks.
  2. Scroll to the bottom and click Manage Bookmarks.
  3. At the top of the Library window, click on Import and Backup and select Restore.
  4. Click the date of the bookmark backup you want to recover.
  5. In the new window that appears, click OK.

Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.