
migrate
I copied my profile from old computer, put TB on new computer, copied the profile to overwrite the profile on new computer- all seemed fine but no names, no email copies, no data. I followed the instructions, no what?
All Replies (3)
How did you do the copy? These are recommended steps: You did not explain how you copied. If you used thunderbird's zip export, it REMOVES passwords. A better approach might be this:
Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
here is the info in brief steps:
- ensure thunderbird is NOT running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata\roaming folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there
Hi David, thanks for your contact, my problem is the file is well over the 2Gb limit, just under 6Gb. I think I must delete some of my saved emails to get the size down. it is sugested to save as multiple zip files, thats another problem. 5 or 6 years back I could manage it but at 82 yrs and Long Covid my memory is Very bad, so much is now dificult, TB and F Fox have been my saviurs. Kind regards Chas
My suggested steps will work, regardless of profile size. Do that and let me know how it goes.