Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not sign in to anything in my browser

more options

I do not understand why my browser is not letting me look into my stuff.

I do not understand why my browser is not letting me look into my stuff.

All Replies (1)

more options

What happens when you try to sign in to websites? Is there an error message?

One possible issue is Firefox's "Total Cookie Protection" feature. It limits how sites can use "third party" or "cross-site" cookies, meaning cookies from different websites than the one you see in the address bar. Some sites pass you back and forth between different servers during login because they have their services spread out over a number of different servers. In those cases, you might be able to submit a form successfully on one page and then the next page says you are not logged in. Frustrating!

You can make exceptions to this feature when needed (for each server that you visit as part of the process of using this company's services). Try clicking the shield icon at the left end of the address bar (next to the lock). On the drop-down, click the blue slider switch to disable protection. Repeat on the site's other servers as you encounter them.

More info in the following articles:

Any improvement?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.