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When I open my StartMail on my desktop computer I get a blank screen and cannot sign in.

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  • Last reply by jonzn4SUSE

Bill
Bill

When I open my StartMail on my desktop computer I get a blank screen and cannot sign in. All of my other programs work just fine. I have no idea what I did while preparing to send an email on May 6th and StartMail disappeared. I’ve checked history, restarted my commuter, cleared all history and get everything else back each time. StartMail continues to open as usual on our laptop computer.

When I open my StartMail on my desktop computer I get a blank screen and cannot sign in. All of my other programs work just fine. I have no idea what I did while preparing to send an email on May 6th and StartMail disappeared. I’ve checked history, restarted my commuter, cleared all history and get everything else back each time. StartMail continues to open as usual on our laptop computer.

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

What OS? If windows, home or pro and what security software are you running besides MS Defender? What version of Firefox? Show the issue. I can get to the login page. see screenshot