Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 136.0.3 opens to small non-functional window

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by tn

tn
tn
more options

I have updated FF on four PCs to 136.0.3. On just one PC, FF launches to a small window which is completely non-functional. None of the visible controls do anything. I can't move the window but I can resize it but everything is greyed out except the search bar. I can type in the search bar but get no search.

I have read a number of similar posts, but these fixes do not work: I cannot toggle the full screen using F12, I cannot change the launch behavior by setting 'maximize' in the shortcut properties, Deleting xulstore.json (repeatedly) does not fix (I have no localstore.rdf), I have no access to any of the normal FF controls that would let me refresh or troubleshoot.

I could always reinstall, but thought I would ask first.

I have updated FF on four PCs to 136.0.3. On just one PC, FF launches to a small window which is completely non-functional. None of the visible controls do anything. I can't move the window but I can resize it but everything is greyed out except the search bar. I can type in the search bar but get no search. I have read a number of similar posts, but these fixes do not work: I cannot toggle the full screen using F12, I cannot change the launch behavior by setting 'maximize' in the shortcut properties, Deleting xulstore.json (repeatedly) does not fix (I have no localstore.rdf), I have no access to any of the normal FF controls that would let me refresh or troubleshoot. I could always reinstall, but thought I would ask first.
Attached screenshots

All Replies (1)

tn
tn Question owner
more options

When I saw 136.0.4 was released very quickly, I went ahead and reinstalled which fixed the problem. I didn't restore the original xulstore.json before I did this and possibly as a result it didn't seem to preserve anything from the prior install. Not a big deal for this PC, but it would be useful to know if there were a less destructive way to recover from this situation.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.