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My Firefox account seem lost

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Hello,

When I log in the long used firefox account in my new computer, it shows to register a new account, and seem all the “Favorites” websites and saved password was lost. How to fix it? The old account is still on my cellphone and functional.

Hello, When I log in the long used firefox account in my new computer, it shows to register a new account, and seem all the “Favorites” websites and saved password was lost. How to fix it? The old account is still on my cellphone and functional.

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New computer new Firefox browser will have no data to find. Sync isn't a backup system its purpose is to sync between devices from Mozilla sync server that's what it only does. So unless you use Firefox FAQ backup for your data, profile and login. The new sync will have the new Firefox sync with no data to sync back to.

Modified by markwarner22

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