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Messages can be sent, but a network error message appears, informing that the message has been sent but not saved.

  • 2 replies
  • 1 has this problem
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  • Last reply by mosel

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I have an intriguing problem. I am using the latest version, currently 128.8.1 (automatic update), Windows 11 is also updated. Desktop computer, Ethernet connection, network speed 900mbps.

I use 10 accounts in the program, most of the time the program connects only to gmail accounts, and IMAP accounts from other providers are constantly being connected. Sometimes hours pass until a new message appears in the program (there is no message download, simply, the other accounts are as if without updates). Messages can be sent, but a network error message appears, informing that the message has been sent but not saved.

I know that the mail arrives because I use a different device, I only have the problem on this equipment.

Drivers are up to date, Thunderbird reinstalled, started in maintenance mode, database re-indexed. Nothing helps.

Any ideas? Thanks!

I have an intriguing problem. I am using the latest version, currently 128.8.1 (automatic update), Windows 11 is also updated. Desktop computer, Ethernet connection, network speed 900mbps. I use 10 accounts in the program, most of the time the program connects only to gmail accounts, and IMAP accounts from other providers are constantly being connected. Sometimes hours pass until a new message appears in the program (there is no message download, simply, the other accounts are as if without updates). Messages can be sent, but a network error message appears, informing that the message has been sent but not saved. I know that the mail arrives because I use a different device, I only have the problem on this equipment. Drivers are up to date, Thunderbird reinstalled, started in maintenance mode, database re-indexed. Nothing helps. Any ideas? Thanks!

Modified by Wayne Mery

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With the error "the message has been sent but not saved", does this happen for gmail accounts, and is 'Place a copy in' in Account Settings, Copies & Folders, unchecked? It should be, since gmail automatically copies sent messages to Sent Mail, which is the folder that should be subscribed, not Sent.

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I also have this problem that VERY OFTEN the outgoing mail cannot be saved to the sent folder ( I am on Windows 11 with the latest updates, TB v 128.8.1esr ).

This problem obviously exists since many years, but still has not been solved by the TB developers. I have tried all the suggested remedies; nothing worked: the problem persists. I find this so annoying that I am thinking about changing to another e-mail program.

Modified by mosel

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