Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail - "Drop a File" Function - from Finder List to Browser Window DOES NOT WORK - is Hanging

  • No replies
  • 0 have this problem
  • 1 view
more options

1) Does Mozilla Firefox for Mac offer email technical support?

2) After a recent Firefox for Mac update (36.0.1 (aarch64)) the ability to drag and drop files from Finder to the open Gmail (email) window on the browser (not in the Gmail app), does not function -- in fact, is hangs with the circle of death, then have to close the window tab, and reopen. In worst case, have to force quit Firefox browser.

I also have Grammerly installed for the Gmail / email function - I will disable it to see if that's the culprit.

Lastly, very difficult to find product problems and reported issues - and difficult to know "what topic best describes my PROBLEM - not question."

1) Does Mozilla Firefox for Mac offer email technical support? 2) After a recent Firefox for Mac update (36.0.1 (aarch64)) the ability to drag and drop files from Finder to the open Gmail (email) window on the browser (not in the Gmail app), does not function -- in fact, is hangs with the circle of death, then have to close the window tab, and reopen. In worst case, have to force quit Firefox browser. I also have Grammerly installed for the Gmail / email function - I will disable it to see if that's the culprit. Lastly, very difficult to find product problems and reported issues - and difficult to know "what topic best describes my PROBLEM - not question."

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.