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Firefox 136.0 not rendering PDF properly

  • 6 replies
  • 0 have this problem
  • 43 views
  • Last reply by Snappy

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Hello,

I have a PDF that opens and displays correctly in Adobe as well as the Edge Browser.

However, when I attempt to open it in Firefox in Windows 11 it doesn't show the letter "i" - - - I swear I'm not making it up. I had a friend try to open it in her Firefox (Windows 10) the letter "i" is also missing.

I wish I could attach the actual PDF so others can test but I will add a screenshot to this message.

Regards,

Paul

Hello, I have a PDF that opens and displays correctly in Adobe as well as the Edge Browser. However, when I attempt to open it in Firefox in Windows 11 it doesn't show the letter "i" - - - I swear I'm not making it up. I had a friend try to open it in her Firefox (Windows 10) the letter "i" is also missing. I wish I could attach the actual PDF so others can test but I will add a screenshot to this message. Regards, Paul
Attached screenshots

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pmcd406 said

Hello, Firefox 136.0 not rendering PDF properly

No proof of the issue... Screenshot.... useless. Hard to help with something we cannot see.

Helpful?

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If you aren't willing to offer help then go away.

I stated the facts. I provided a screenshot backing up my statement (showing the missing letter i ).

If you need anything else then ask me. If you want me to "prove" it then tell me how I can do so.

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I see the "i"s missing in your image. I went looking at various PDFs I've created as well as looking at various random "waterways" PDFs that Google showed when doing a search and they all looked fine.

None looked like the one in your image though.

Without a link to that specific PDF, hard to say if it's just a problem with that specific one or not.

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Hi Mark,

Thank you I appreciate that.

I don't think I can post the PDF here can I?

All I can see is add images (optional).

I would happily attach the actual PDF if there is a way?

Regards,

Paul

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Hi Again,

Just an update.

I've been trying to solve this all day and found someone suggesting to go to about:config and changing pdfjs.disableFontFace to true.

Whola it worked. The letter "i" is now visible.

Now I will spend some time working out what pjfjs.disableFontFace actually is.

If anyone does want me to send the PDF so you can check for yourself happy to oblige.

Regards,

Paul

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jonzn4SUSE said

pmcd406 said

Hello, Firefox 136.0 not rendering PDF properly

No proof of the issue... Screenshot.... useless. Hard to help with something we cannot see.

hahaha

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