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Firefox connects to ALL but one website. It is my local bank and it has worked for over 10 years!

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My bank says it is your problem. This website will open using Google but not Firefox. I am wondering if somewhere in your last "update" there was a change which clashes with my bank's security settings (or whatever). When I try to open the website (Chase.com), the screen shows a solid blue screen and a twirling circle which usually precedes the opening to my account page. It twirls FOREVER! It never opens! It makes no sense to me whatever. HELP!!

My bank says it is your problem. This website will open using Google but not Firefox. I am wondering if somewhere in your last "update" there was a change which clashes with my bank's security settings (or whatever). When I try to open the website (Chase.com), the screen shows a solid blue screen and a twirling circle which usually precedes the opening to my account page. It twirls FOREVER! It never opens! It makes no sense to me whatever. HELP!!

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Wesley Branton
Wesley Branton
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Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload FxReloadButton button in the navigation toolbar.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Hope this helps.

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