Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Crashing & No Sound

  • No replies
  • 0 have this problem
  • 7 views
J Jr
J Jr

Firefox keeps crashing when I click on a video and I've lost sound about 2 weeks ago. I've looked at everything I can find (Don't have a lot of experience with what to look for). I have considered going back to last Firefox download but don't know if that would help or how to do. I did also reinstall Firefox without removing this on that I have all set up. I've gone back to the original Firefox (using now) since it was not deleted. Hopefully, I didn't make things worse. Please help! Thank you!

Firefox keeps crashing when I click on a video and I've lost sound about 2 weeks ago. I've looked at everything I can find (Don't have a lot of experience with what to look for). I have considered going back to last Firefox download but don't know if that would help or how to do. I did also reinstall Firefox without removing this on that I have all set up. I've gone back to the original Firefox (using now) since it was not deleted. Hopefully, I didn't make things worse. Please help! Thank you!