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fails to connect to sound...random..not always..just happened

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  • 1 has this problem
  • Last reply by BunnyGe

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I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them and clearly they have been recorded as the time runs. Others tell me that they can hear the interviews. When I swith to Chrome I can hear them. I want to continue with Firefox my ffavorite browser

I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them and clearly they have been recorded as the time runs. Others tell me that they can hear the interviews. When I swith to Chrome I can hear them. I want to continue with Firefox my ffavorite browser

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judith grant said

I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them and clearly they have been recorded as the time runs. Others tell me that they can hear the interviews. When I swith to Chrome I can hear them. I want to continue with Firefox my ffavorite browser

Hello! Try refreshing your browser using this guide: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings (usually this helps). If this does not help, then remember that some sites may stop supporting Firefox due to updates. I myself have sites that do not open in Firefox, and unfortunately this is the norm these days.

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