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Account Confusion

  • 5 replies
  • 0 have this problem
  • Last reply by sfhowes

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In the decade(s) I've used TB, I've had 3 accounts: 1) Tom Luce; 2) President Hurah; 3) hhecoordinator.

I neve had the problem that has started in the last year (maybe) after I got the Thunderbird revision(?) I will be in my <tomfluce@gmail.com> account and I send a message to a church address: <bfuu-sjc@googlegroups.com> and another address in the same church, <board@bfuu.org> These are multiple addresses for committees. Then I get "Delivery Status Notification (Failure)" back in my Acct.3 <hhecoordinator@gmail.com> saying that my email sent to these committees was not delivered because this account doesn't recognize or use the address perhaps because I don't have permission. Well my problem is that why Account #3 <hhecoordinator@gmail.com> is involved at all in my message through Acct. 1)<tomfluce@gmail.com> This has confused me thinking I should try again or I find the individual names of the address of the committees---lots of extra time. Any suggestions about how to separate completely these two accounts? Thanks for all Thunderbird has done for me for so many emails helping a program in Haiti for disenfranchised young people. Best wishe,

Tom Luce, [edited address and phone# from public community support forum]

In the decade(s) I've used TB, I've had 3 accounts: 1) Tom Luce; 2) President Hurah; 3) hhecoordinator. I neve had the problem that has started in the last year (maybe) after I got the Thunderbird revision(?) I will be in my <tomfluce@gmail.com> account and I send a message to a church address: <bfuu-sjc@googlegroups.com> and another address in the same church, <board@bfuu.org> These are multiple addresses for committees. Then I get "Delivery Status Notification (Failure)" back in my Acct.3 <hhecoordinator@gmail.com> saying that my email sent to these committees was not delivered because this account doesn't recognize or use the address perhaps because I don't have permission. Well my problem is that why Account #3 <hhecoordinator@gmail.com> is involved at all in my message through Acct. 1)<tomfluce@gmail.com> This has confused me thinking I should try again or I find the individual names of the address of the committees---lots of extra time. Any suggestions about how to separate completely these two accounts? Thanks for all Thunderbird has done for me for so many emails helping a program in Haiti for disenfranchised young people. Best wishe, Tom Luce, [edited address and phone# from public community support forum]

Modified by James

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Confusing. You indicate you send message from tomfluce@, but the delivery error message is sent to hhecoordinator@. What am I missing? Also, posting 100% of the error message may prove useful to someone here who may have suggestions

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Thanks, David! Yes, confusing. I send a message from my Account #1 <tomfluce@gmail.com> and get a. delivery error message in my Account #3 <hhecoordinator@gmail.com> I guess that may be because my #3 account is the follow-up(?) account? I forget the name of this service, back-up?

     But I didn't send the message with #3.  And looking at my #1, it seems that my message to these multiple emails actually didn't get delivered.  
    Thanks for your help.

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Oops, I cut off my last sentence. "And looking at my #1, it seems that the message didn't get sent to the multiple address. BUT they used to go. And why does my #3 get the delivery message? Dunno. Thanks, David!

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You might check your account pane under 'account settings' to see if the REPLY TO field contains the hhecoordinator email id. It might also be that you have the gmail account set to reply to that account. And, regarding the message not being delivered, you would need to post the exact error code message for anyone here to have suggestions.

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I suspect you have multiple accounts, but they aren't set up correctly with separate smtp servers. This is especially confusing with gmail accounts that automatically switch the sending account based on the smtp that is (incorrectly) selected:

https://support.mozilla.org/en-US/questions/1438310

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