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Incoming emails corrupted between Gmail and Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV

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  • Last reply by Wayne Mery

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Once again, some of my incoming emails are corrupted between Gmail (where they are readable) and the Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV

Once again, some of my incoming emails are corrupted between Gmail (where they are readable) and the Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV

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Right click the folder, select properties and then use the repair button. And get you antivirus out of your Thunderbird profile folder while it is running.

You have been aware of the need for an exception for the profile folder in antivirus since 2015 at least, have you implemented it? https://support.mozilla.org/en-US/questions/1079237

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I am locking this topic.

Please use your earlier topic at https://support.mozilla.org/en-US/questions/1461750