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Thunderbird 128.2.0esr (64-Bit) does not display the correct email

Thunderbird Installation and updates
Barosh replied
Barosh
Barosh

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update. When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly. As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me. When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine. I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues. I’m unsure how to fix this. Could someone more knowledgeable help me out?

All Replies (3)

Barosh
Barosh Question owner

Additional Information: It seems that only emails "with attachments" are experiencing this issue. Also: It displays attachments for emails that don’t have any when I check them on my phone.

Modified by Barosh

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Try to rebuild the index file of the Inbox folder. Right-click Inbox - Properties - Repair Folder