Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installing components

  • 1 reply
  • 2 have this problem
  • Last reply by cor-el

more options

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

All Replies (1)

more options

This is likely about installing the Widevine plugin needed to play DRM protected media.

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.